“The hospitality industry is a people-driven business, by understanding human behaviour, service providers like hotels and resorts will not only understand what the market needs, but will stand against competitors by creating unique experiences while fostering customer loyalty.” On the basis of above written scenario of industry, now a days, The Hotel Management Institutes in Delhi , have a focus on Team Strengthening approach. As the undergrads after completing the degree join the industry, it is must for them to know about the working culture and people oriented approach. The Hotel Management Institutes in Delhi develop the students by teaching them understanding clients, and simultaneously the importance of understanding the team too. The teachers through their lectures on real time scenario inculcate the importance of understanding the culture of their team and know what motivates people, and how to create a healthy working environment that delivers exemplary customer se...
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